This policy was last updated on January 31, 2018.
When using any of our Services, you consent to the collection, use, storage, and disclosure of your data as described in this Policy. If you are not willing to consent to this Policy, please do not use any of our Services.
Please take the time to familiarize yourself with this Policy, and if you have any questions, please contact us at firstname.lastname@example.org. This policy is incorporated into and is subject to our Terms of Service.
We provide identity verification and exam proctoring services on behalf of test sponsors who are our clients. Test sponsors are organizations, educational institutions, or companies that offer and control a test that is used to make certification, licensure, or other types of decisions based on test results. We collect and/or receive personal information about a test taker in order to develop, administer, or proctor a test for a test sponsor. “Personal Information” is any information, such as name or email address, that identifies or can be used to identify the person to whom such information pertains, or is associated with a person. While providing Personal Information is voluntary, it is necessary if you are to obtain the grade, test score, service, or credential that you seek from your test sponsor. We will handle and treat Personal Information collected or received while providing our Services in a manner that is consistent with this Policy.
Personal Information That You Provide Through the Services: We collect Personal Information from you when you voluntarily provide such information, such as when you: register on the Services; request customer support, a demo, or more information; communicate with us via e- mail or social media sites; login to the Services platform; provide various forms of your biometrics, video and photographs or yourself, a photograph of your identity document, and a video recording of your exam-room environment to ensure remote exam integrity; and take a test on our Services. Personal Information collected through our Services may include, but is not limited to, the following:
Information Collected From Test Sponsors: We may collect information about you from Test Sponsors, such as your email address, to provide you a registration link to our Services. This information may also be combined with the Personal Information we collect from you
If you do not want to receive cookies, you can change your browser settings. If you use our Services without changing your browser settings, we will assume that you’ve agreed to receive all cookies on the Verificient website. Please note that our Services will not function properly without cookies.
Our Services may use two types of cookies, session and persistent. A session cookie expires after a set time, normally when you close your web browser. A persistent cookie remains after you close your web browser and may be used on subsequent visits to our Services to enable us to recognize you as an existing user.
We record certain information and store it in log files when you interact with our Services. This information may include IP address, browser information, mobile device information, internet service provider, operating system, date/time stamp, and other system configuration information. We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services.
Non-Personal Information Collected From Your Use of Our Services: We may statistically aggregate test responses and other data collected during the testing process in a non-person- specific format and transfer this data to test sponsors, affiliates, agents, and partners. Such aggregated non-personal data may be used for quality control, security and marketing purposes, operations improvement, and to improve the testing services, tests, or related products.
We use your Personal Information to provide and improve our Services and to develop new services, functions, or features for our Services. For instance, we use your Personal Information to register you for a test, answer any questions or concerns you may have, administer the test, and/or to convey the results of testing. We may also use your Personal Information to contact you about scheduling, technical, security, or other testing related issues, or to contact you for other administrative purposes, such as customer service.
As a test taker, we provide your Personal Information to the test sponsor from whom you seek a test score, service, or credential. For further information about how your test sponsor may use your Personal Information, please contact your test sponsor.
We may also disclose your Personal Information in the following situations:
For purposes of validating a test score and test taker integrity, we may supply audio and video recordings of a test taker taking a test at a test center to a test sponsor whose test was being administered at that time.
Personal Information shall only be shared with the Test-sponsor who have invited you to attempt the test or who have registered you to the test and from whom you seek a test score, service, credentials, test credits or test results. Test - sponsor may be any institution, organization or unit that you are a member (in any form) or an applicant. "
The Personal Information and Collected data is shared with the Test-Sponsor to enable them to validate your identity as well as assist them in providing the results in any form of the test that is attempted. The Personal Information is not shared with anyone else other than the Test-Sponsor. If there is any modification or change in the current policy in the future, Verificient Technologies INC. shall provide an Opt-out or Opt-in option to the individuals (test-takers), before their data is shared with any third-parties.
The company takes reasonable measures to protect your Personal Information in accordance with this Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you transmit to us or store on the Services, and you do so at your own risk.
We take reasonable steps to ensure that the data we collect is reliable for its intended use. However it is your responsibility to update us of any relevant changes in your personal information so that we can provide you with our Services. We collect Personal Information that is relevant for the purposes for which it is to be used. Furthermore, we take reasonable steps to assure that we process personal information in a way that is consistent with the purposes for which we collected it.
Our Services are hosted in the United States and intended for users located within the United States. If you choose to use our Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your Personal Information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing your information on or to the Services, you consent to any such transfer, storage, and processing in accordance with this Policy.
You may modify or update some of your Personal Information by logging in and accessing your profile. You should be aware, however, that it is not always possible to completely remove or modify information in our databases. If you wish to access or modify any other Personal Information that we hold about you, you may contact us at email@example.com.
From time to time, our Services may contain links to third party websites. The policies and procedures we described in this Policy do not apply to the third party websites. The links from our Services do not imply that the Company endorses or has reviewed the third party websites. We suggest contacting those sites directly for information on their privacy policies before providing any of your personal information to them.
“Stripe” is used as a third party payment gateway. Stripe is only a channel used to accept payments and does not have access to any user data and no personal or user data is shared with Stripe. AWS (amazon) and GCP (Google) are our cloud service providers. All the Data stored on the cloud servers is encrypted and no data is accessible by, or shared with AWS (amazon) or GCP (Google).
Verificient Technologies, Inc. reserves the right to change this Policy from time to time by posting an updated Policy to this site and the “last updated date” at the top of this page will be updated. We may also provide you additional notice, such as adding a statement to the home screen or sending you an email notification. Please review this Policy periodically, and especially before you provide any Personal Information. Your continued use of the Services after any changes or revisions to this Policy shall indicate your agreement with the terms of such revised Policy.
Please contact us with any questions or comments you have about this Policy, your information, our use and disclosure practices, or our Services by email at firstname.lastname@example.org
Verificient Technologies Inc. is subject to the jurisdiction and enforcement authority of the US Federal Trade Commission (FTC).
In compliance with the Privacy Shield Principles, Verificient Technologies Inc. commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Verificient Technologies Inc. at: email@example.com, or contact our Support team at : firstname.lastname@example.org, or chat with us via the chat window on our website - www.verificient.com.
Verificient Technologies Inc. has further committed to refer unresolved Privacy Shield complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. The services of BBB EU PRIVACY SHIELD are provided at no cost to you.
Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration before a Privacy Shield Panel when other dispute resolution procedures have been exhausted.
Verificient Technologies Inc. may be required to release the personal data of EU and Swiss individuals in response to lawful requests from public authorities including to meet national security and law enforcement requirements.
Verificient Technologies Inc. may be liable for the onward transfer of personal data of EU and Swiss individuals to agent third parties unless it can be proven that we were not responsible for the actions giving rise to the damages.